Reference

stars77 Privacy Policy for your account

Clear control over account, device and wallet details starts with the stars77 Privacy Policy.

Account dataWallet choicesCookie controlsRequest access
stars77 stars77 Privacy Policy for your account
REQUEST SUPPORT

Get help with a privacy request

A clear support route helps when a privacy question and an account issue arrive together. Open the support path beside the cashier area, describe the request from your signed-in account and include…

Access request Ask us to identify the account details connected with your phone verification, sign-in record or payment reference. We will use the account support path to confirm that the request comes from you.
Correction request If your phone number or account detail is incorrect, send the corrected value through support. We may compare it with the existing account step before changing the record.
Wallet query For a DANA, OVO, GoPay or QRIS receipt question, include the transaction reference rather than a wallet password. This lets us check the relevant record without requesting unnecessary credentials.
ACCOUNT SAFETY

What your account trail includes

We keep this policy practical by separating account details, technical records and payment references.

Account records

When you open an account, we record the details needed to create access, including your phone number and verification result. We use them to identify your account and handle requests made from it.

Device signals

A mobile browser or desktop can send device, browser and sign-in signals. We use these records to maintain session security, identify unusual access and diagnose an account path that does not load correctly.

Cookie choices

Cookies can preserve sign-in preferences and help us understand whether a policy page or account step loads correctly. You can manage cookie settings through your browser, though some account functions may then need another sign-in.

Payment references

Selecting DANA, OVO, GoPay, QRIS, bank transfer or virtual account may create a reference, amount and status record. We use that limited trail to match receipts and answer payment questions.

Retention approach

We retain account and request records while they serve the stated purpose and for any applicable record-keeping need. When a record is no longer needed, our process removes or separates it.

Change requests

You can ask for access, correction or clarification through the support route linked to your account. Include the request type and phone verification detail so we can assess it without exposing another account.

Privacy Policy answers for Indonesian accounts

These Privacy Policy answers focus on the searches we expect before you open or use an account. They explain the practical steps for data access, wallet references, cookies, phone verification and local eligibility. If your question is not covered, use the support path connected with your account so we can assess the specific record.

The stars77 Privacy Policy covers account details, phone verification, device and browser signals, cookies, payment references and support requests created when you access the service.

Phone verification helps us connect a request to the correct account, reduce mistaken changes and protect private records. We may use it before discussing account or wallet-related data.

Yes. The Privacy Policy covers references linked to DANA, QRIS, OVO, GoPay, bank transfer and virtual account activity when those details are needed to match a receipt or check status.

Use the support route beside the account cashier path and ask for an access request. Include your verified phone detail; we will assess the request against the records connected with your account.

You can request a correction through account support. Tell us which value is wrong and provide the verified account detail needed to distinguish your request from another person’s account.

Cookies can retain settings and support session checks on a mobile browser. If you block them, you may need to sign in again or repeat an account step.

Send a retention or deletion question through the support route connected with your account. We will explain what can be removed, what must remain, and how local law affects the request.